← Back

Privacy Policy

Last updated: 16 September 2026

Puppyeyz Canine Card (“Puppyeyz”, “we”, “us”) is operated by Free To Live Ltd. This policy explains what personal data we collect, why, and what choices you have.

What We Collect

  • Account details — your email address and a securely hashed password.
  • Household details (optional) — your name, contact details, home address, and access notes (e.g. where a key is kept). These are private to you unless you choose to share them.
  • Dog profile details — whatever you tell us about your dog: name, breed, sex, feeding, walks, medication, allergies, key medical information, behaviour, vet details, vaccination status, emergency contact, grooming preferences, and an optional photo.
  • Voice or text you provide when building a card is sent to our AI provider (Anthropic) to be structured into the fields above. We don't keep the original recording or raw text beyond what ends up saved in your card.
  • Technical data — session cookies that keep you logged in, and standard server logs (e.g. IP address) kept by our hosting provider for security and reliability.

How We Use It

  • To provide the service: building, editing, and displaying your dogs' cards.
  • To send you account-related emails (e.g. password reset links).
  • To let you control exactly what's shared, and with whom, via the sharing features described below.

We do not use your data for advertising, and we do not sell it.

Sharing Your Dog's Information

Puppyeyz is built around you choosing what to share:

  • Nothing is shared until you generate a share link.
  • Household details (contact, address, access notes) are private by default — you turn on sharing for each one individually.
  • Allergies, key medical information, vet details, and emergency contact each have their own sharing toggle, so you can leave sensitive details off a card meant for one type of carer while including them for another.
  • A share link works without the recipient needing an account. Anyone with the link (or who scans the QR code) can view whatever you've chosen to include. You can optionally protect a link with an access code.
  • You can stop sharing, change what's included, or delete a card at any time.

Who We Share Data With

We use a small number of service providers (sub-processors) to run Puppyeyz:

  • Anthropic — processes the voice/text you provide to structure it into your card.
  • Supabase — hosts our database and stores dog photos (EU-based hosting).
  • Vercel — hosts the application itself.
  • Resend — sends transactional emails (e.g. password resets).

These providers only process data on our instructions, to provide the service. We don't share your data with anyone else, except whoever you choose to share a card's link with — that's your decision, not ours.

How Long We Keep Your Data

We keep your data for as long as your account is active. If you'd like your account and data deleted, contact us at the email below.

Your Rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or receive a copy of your personal data, and to object to how it's processed. To exercise any of these, contact us at puppyeyz@freetolive.co.uk.

Cookies

We use only essential cookies needed to keep you logged in and to protect access-code-protected share links. We don't use advertising or analytics cookies.

Security

Passwords are stored using industry-standard one-way hashing. Share links use unguessable, randomly generated addresses, with an optional PIN-style access code for extra protection.

Children

Puppyeyz is intended for adult dog owners. We don't knowingly collect data from children.

Changes to This Policy

We may update this policy from time to time. We'll update the date at the top when we do.

Contact Us

Questions about this policy or your data: puppyeyz@freetolive.co.uk